Shipping policy
Each product at Koko Kotik is created exclusively for you once your order is placed. This print-on-demand process allows us to guarantee maximum exclusivity and reduce environmental impact.
Production and Delivery Times:
- Production time (printing and preparation): 2 to 5 business days.
- Shipping to the United States: 5 to 10 business days once shipped.
- Shipping to Mexico: 3 to 7 business days once shipped via national express courier (DHL / FedEx / UPS).
Order Tracking:
As soon as your package is handed over to the courier company, you will receive an automatic email with your tracking number so you can track your order in real time.
Shipping Costs:
Great news! To offer you the best experience, all of our express shipments are completely FREE. The shipping cost is already included in the final price of the product.
Important Notice Regarding Delays:We work with the best courier companies to ensure your order arrives as quickly as possible. However, please note that delivery times are estimates and can be affected by unforeseen delays beyond our control (such as weather conditions, courier delays, or logistics issues with local transport authorities). Koko Kotik is not responsible for these external delays, but we will assist you at all times in tracking your package.
If you have any questions or concerns regarding the status of your delivery, please contact us immediately at our official support email: info.kokokotik@gmail.com.